شناسایی عوامل مؤثر و ارائه مدل کاربردی مدیریت دانش در بهسازی کارکنان با رویکرد بررسی نقش دانش فنی کارکنان بازنشسته شرکت ملی مناطق نفت‌خیز جنوب

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