بررسی تناسب الگوی تعالی سازمانی با کتابخانه های دانشگاهی ایران

Abbasi, Moluk (2013). Localizing the Model of Excellence (EFQM) in the National Media. Journal of Communication Research, 20(2), 9-41.

Abbasimaleki, S., Omidvari, M. (2014). Presents a conceptual model of EFQM assessment in higher education.  International Journal of Scientific Management and Development, 6(1), 54-65.

Al‐Tabbaa, O., Gadd, K., Ankrah, S. (2013) "Excellence   Models in the non‐profit context: strategies for continuous improvement", International Journal of Quality &   Reliability Management, 3(5), 590 – 612.

Aligholizadeh, Majid, Zandian, Fatemeh, Akbari, Mohammad, Masoudi, Asghar (2014). Measuring Management Performance in Public University Libraries. Strategic Management Studies, 17, 165-141.

Borbely, M. (2011). Factors influencing self-assessment in a changing library environment. Performance Measurement and Metrics, 12, 7–22.

Daniel, J., Yusuff, R. M., & Jassbi, J. (2011). Assessment system based on fuzzy scoring in European foundation for quality management (EFQM): Business excellence model. African Journal of Business Management, 5(15), 6209-6220.

The EFQM excellence model (2018). Retrieved from http://www.efqm.org/the-efqm-excellence-model at 15/12/2017.

Gholamzadeh, M., & Mojahed, M. (2013). An improved TOPSIS/EFQM methodology for evaluating the performance of organizations. Life Science Journal, 10(1).

Faraj Pahlou, Abdolhossein, Akhshik, Somayeh (2009). Assessing the Quality Management Performance of Libraries of Shahid Chamran University of Ahvaz Using EFQM Model. Journal of Library and Information Science, 12(1), (Consecutive 45), 31-48.

Faraj Pahlou, Abdolhossein, Akhshik, Somayeh, Beglou, Reza (2015). Adaptation of Organizational Excellence Model for Iranian Public Libraries (Case Study of Khuzestan Public Libraries). Research on Information Science and Public Libraries, 4(21), 529-548.

Ghasemi, Vahid (2013). Structural Equation Modeling in Social Research Using Amos Graphics. Tehran: Sociology Publications.

Gholamzadeh, M., & Mojahed, M. (2013). An Improved TOPSIS/EFQM Methodology for Evaluating the Performance of Organizations. Life Science Journal, 10(1).

Hajian, Amir, Ahmadvand, Ali Mohammad, Movahedi, Masoud (2011). Performance evaluation model of non-industrial research organizations.  Journal of Human Resource Management Research, 5(2), 81-105.

Hassanzadeh, Elaheh, Neshat, Narges (2011). The Use of Two Integrated Approaches in Assessing Organizational Performance Self-Assessment Case Study: IRAN and National Library of Iran. National Journal of Library and Information Studies, 89, 39-56.

Hassanzadeh, Elaheh, Neshat, Narges, Azadeh, Fereydoon (2012). Evaluating Organizational Excellence Level Using EFQM Model: A Case Study of the National Library of Iran. Journal of Information Processing and Management, 28(2), 479-496.

Herget, J., Hierl S. (2007). .Excellence in libraries: a systematic and integrated approach. New Library World, 108 (11/12), 526-544

Ismail, R., Murad, M. A. A., Jabar, M. A., Nor, R. N. H., & Mustapha, N. (2016). Integration of EFQM excellence model and information systems criterion.  Journal of Theoretical & Applied Information Technology, 94(1).

Keshtkar, Zahra (2010). Feasibility Study of European Foundation Quality Management Model Criteria in Libraries of Tehran University of Medical Sciences. Modern Educational Approaches, 5(2), 158-141.

Khaleghi, Amir Hossein; Haji Karimi, Abbas Ali (2011). Localization of the Weighting System of the Organization of European Excellence Model of Excellence in Companies Covered by the Iranian Industrial Development and Renovation Organization. Journal of Transformation Management, 3(5), 44-67.

Liu, Y. L., & Ko, P. F. (2017). A modified EFQM Excellence Model for effective evaluation in the hotel industry. Total Quality Management & Business Excellence, 14-1

Marques, A. I., Rosa, M. J., Soares, P., Santos, R., Mota, J., & Carvalho, J. (2011). Evaluation of physical activity programmes for elderly people-a descriptive study using the EFQM'criteria. BMC public health, 11(1), 123.

Mohammad Ismail, Sedigheh, Ebrahimi, Nair (2011). Comparison of Quality Management Performance in Central Libraries of Tabriz University and Tabriz University of Medical Sciences Based on the European Foundation for Quality Management Model of Excellence. Journal of National Studies in Library and Information Organization, 93, 148-137.

Najmi, Manouchehr, Hosseini, Sirous (2003). The EFQM Excellence Model from Idea to Action. Tehran: Ronas.

Rajabzadeh Qatari, Ali, Abbas Ali, Hamed, Azar, Adel, Taghavi, Allahverdi (2015). Developing a Police Excellence Model Using the AHP and DEMATEL Approaches. Organizational Resource Management Research, 5(4), 91-114.

Razini, Ruhollah (2010). Designing and Explaining a Comprehensive Model of Organizational Excellence Based on Islamic Approach. (Ph.D. Thesis). Faculty of Management, Tarbiat Modarres University. Tehran.                                                 

Safari, Hossein, Gholami, Nafiseh, Ebadi Ziaei, Ali (2015). Organizational Excellence Models (Deming, Malcolm Baldrige, EFAM). Kind Book Publishing Institute.                              

Shahin, A. & Rabbanimehr, M. (2011). Priorization of EFQM enablers by the QFD technique, journal of strategic management studies, 2(5), 131-148.

Soltani, MR, Nikkar, Gholamhosein, Taban, Mohammad, Safari, Ali (2014). Adaptation of Organizational Excellence Model (EFQM) Criteria in Military Research Organizations. Organizational Resource Management Research, 4(1), 119-142.

Spasos, S., Alexandris, A., Petropoulos, G., & Vaxevanidis, N. M. (2008). Implementation of EFQM model in a Greek engineering higher education institute: a framework and a case study. International Journal for Quality Research, 2(1), 43-49.

Stavridis, S., & Tsimpoglou, F. (2012). EFQM in academic libraries: The application of a quality management model at the University of Cyprus library. Liber Quarterly, 22(1).

Vakili Mofrad, Hossein, Hemmat, Morteza, Keshtkar, Zahra, Yousefi, Ahmad (2015). Evaluation of the quality of services of libraries of Hamadan University of Medical Sciences using European Foundation Quality Management Model. (EFQM). Journal of Health Management, 1(1), 1-4.

Vonhof, C., & Bertele, M. (2017). “Excellent Library”—A Holistic Quality Model and Certificate for Libraries: Concept and Experiences from Germany. International Information & Library Review, 49(1), 19-30.

Truccolo, I. et al. (2005). EFQM (European Foundation for Quality Management) and libraries: An organizational challenge for improving the provided services. In the EAHIL Workshop: Implementation of quality systems and certification of biomedical libraries, Palermo, Sicily.